Emerald Garden Basket

6/3/2020

from West Lafayette - Indiana

It made for an easy purchase and delivery since I live over 1 hour and 45 minutes from the site of the funeral home.

5/5/2020

from Shreveport - Louisiana

THE ITEM DELIVERED WAS NOT the one i had ordered. THE RECIPIENT PICKED it up so perhaps they picked out something different. It was not delivered on the day promised either.

5/3/2020

from Bartlesville - Oklahoma

Ordering was quick and easy, Basket was delivered on time as promised.

4/28/2020

from Franklin - Tennessee

With the COVID19 going on things are strange and I could not be there for my best friend and her family and a few hours before the ceremony I order a Plant. I wasn't sure if it would arrive in time but it did. My friend contacted me to say how beautiful the flowers were and I knew then I chose the right place. I was happy to receive an email immediately about the order being placed and Also received an email later in the day to know the order had been delivered. I just want to say Thank you for your service and you are wonderful

3/26/2020

from Cedar Park - Texas

I do not understand what the added $19.00 fee was for. My plant was supposed to be delivered to the Yarborough house, instead it was delivered to the visitation.....not what I requested! To much money for what was received.

3/16/2020

from Woodbury - Georgia

I was very pleased to use The Sympathy Store for the first time. It really made it very easy to send flowers from several states away. The transaction was very simple and all of the arrangements are so beautiful. I was very happy to receive the updates of my order from start to finish. I will definitely recommend this to friends and family! Thank you for making a difficult time for many a little bit easier.

3/15/2020

from Klamath Falls - Oregon

No problems with the ordering or delivery

3/11/2020

from -

Everything was beautiful and I was very please with the arrangement. Thank you!

3/4/2020

from Cardington - Ohio

The online image of the Emerald Garden Basket does NOT do the actual product justice!! Very very satisfied customer !! Thank you for an easy ordering process and an even better than expected product with prompt delivery!!

2/24/2020

from Irving - Texas

Impressed with ease in ordering Plant Basket for memorial service for my family member this past week. I was unable to attend the service in person, the selection of Emerald Garden Basket expressed my Sympathy and condolences for the family of Linda Conrad. Thank you

2/24/2020

from Kathleen - Georgia

My friend who received the basket said she 'couldn't thank us enough for the beautiful basket.'

2/23/2020

from West Palm Beach - Florida

I received notice from a family member that the Basket was beautiful and on time thank you.

2/18/2020

from - Virginia

it was a nice bowl of plants, but was not at all like the picture. it came in a ceramic bowl not a basket like I wanted and did not look like the picture at all.

2/12/2020

from Easley - South Carolina

The flower was gorgeous~ it arrived when I was told it would and received notifications after it was delivered. I will absolutely use them again. Thank you so much!

2/11/2020

from Dothan - Alabama

On February 07 at 10:21 AM I ordered a Simply Elegant Spathiphyllum At 11:46am I received an email from the Sympathy Store saying it was not available and would be substituted with the Emerald Garden Basket. I replied asking for a picture of what would be replacing my order and a lady called (hardly understandable) saying it would show by my order on the obituary page and within a few minutes it did. I was able to attend the visitation or service, so this was representing me. Today, 2-9-20, I had a picture sent to me of what was sent. I seemed smaller than the basket picture they posted, and was not in a basket at all, but a white ceramic planter. I was very upset at their choices. Also, I noticed that the Simply Elegant Spathiphyllum was posted on another person the same afternoon, February 07 at 03:28 PM, and yet another person today about noon. Needless to say, this is sub-par. I will never use this service again. Note: After couple of emails, a $19.95 refund was made.

2/4/2020

from Toledo - Ohio

The flowers and greenery was simply beautiful. It was the right size and the plant looked very fresh. Thank you.

1/28/2020

from Bath - Michigan

Thank you for the great service. The planter was wonderful, and much appreciated by the family. We will use your service again.

1/23/2020

from -

Okay, didn't like the yellow flower put in it.

1/23/2020

from Richfield - Ohio

When I arrived at the funeral home and saw that beautiful red carnations had been added to the basket, I was beyond touched! Thank you for going above and beyond. Hopefully, this plant will grace my friend's home for years to come.

1/19/2020

from Richmond - Virginia

This arrangement was lovely, and the family was very touched with this evergreen to keep. The only issue was it did not come in a basket container; it was in a white ceramic bowl. However, I was the only who knew that, so it didn't seem to matter at all. Maybe there should be a note that containers may be different than shown in photo.

1/17/2020

from Newnan - Georgia

It was very convenient to place my order; however, I was a little disappointed about the size of the arrangement. Pictures can be deceiving. This will not prevent me from using The Sympathy Store. The plants were very healthy looking.

1/15/2020

from Florham Park - New Jersey

The recipient said this is a “lovely plant” and seemed to be pleased. I like to send a plant so that ithe memory lives on.

1/13/2020

from -

Needed a late arrangement for a service. The order was placed a little less than 24 hours prior to the service. It was in place and looked very nice at the time of the service.

1/13/2020

from -

I ordered the Emerald Green Basket just 2 days before the memorial I was supposed to attend. The florist fulfilling the order did not have that basket in stock and offered a peace lily as a substitute but I did not really want that. I called The Sympathy Store help-desk and they found a beautiful pothos plant for me and delivered it without a hitch. They made this difficult time less stressful for me.

1/8/2020

from Morrilton - Arkansas

The arrangement was much smaller that what it appeared to be in picture.

1/4/2020

from Columbus - Ohio

Absolutely beautiful in size, color and plant variety. I was very impressed and highly recommend this arrangement especially for the price.

1/1/2020

from -

The site was easy to use and my purchase was handled correctly and efficently

1/1/2020

from -

Every thing was very well done. Yes would recommend you to anyone wanting good service.

12/20/2019

from -

I ordered the Emerald Garden Basket but received an ceramic pot with a different set of flowers. Was very disappointed.

12/20/2019

from -

Neither me nor my wife liked what was sent!!!!!It looked nothing like what was displayed in your advertisement!! It looked so cheap looking , that we were embarassed to have sent it!!You were a last minute choice, we will never use you again!!!!!!!!!

12/6/2019

from Cibolo - Texas

The arrangement was on display at the visitation and looked very nice. The family was most appreciative.

12/6/2019

from Centralia - Illinois

Very nice display!

11/27/2019

from Greensburg - Pennsylvania

The basket was beautiful with fresh, healthy plants. I thought it was a little expensive, but I'm not from around here, so it may be appropriately priced for the area.

11/20/2019

from Sevierville - Tennessee

I placed an online order for a last minute delivery for a funeral service the next day. I was pleasantly surprised when I saw the arrangement at the service. It was beautiful and exactly what I wanted.

11/11/2019

from Bastrop - Texas

My son said the family did not receive the basket, can you tell me why?

11/7/2019

from Campbell Hall - New York

I was so pleased that this basket of green was so full and just perfect. I would recommend purchasing from the Sympathy Store to everyone!

10/24/2019

from Clinton Township - Michigan

The basket looked larger in the picture, the one that they delivered was very small compared to the picture.

10/21/2019

from Forest - Mississippi

Basket was very nice. Looked better than picture on website. We were very satisfied with the quality and price. The basket was delivered in a timely manner. Thank you for making ordering so simple.

10/11/2019

from -

Ordering the beautiful flower, plant was so easy due to being on the funeral home site. Very helpful staff and I would highly recommend this company to all. JT Carter

9/29/2019

from -

Basket arrived on time. Had complements from attendees.

9/20/2019

from -

This basket was beautiful.

9/6/2019

from -

Groff's make so easy to send a sympathy gift to the family since I live NC. My aunt that passed was in Pa. and my cousins all live there and I took care of my gift right from my house In NC. an being the hurricane was coming near my town I couldn't make services so once again Groffs made so easy and Highly recommend them. Thank You Daniel G Yoder (Dan)

9/2/2019

from -

This is a beautiful basket. Plant types may vary from the picture but it was a full basket of plants. The ordering process was very easy on line.

8/29/2019

from -

The basket with all the greens was nice. But the ribbon was mashed and no live flower stalks I asked for. The cost was definitely too high. Otherwise nice.

8/25/2019

from -

Very disappointed with the presentation. First is was supposed to be a garden basket, no flowers. About six flowers were put in the basket. Description stated it was a 17" by 17" basket. It was more like a 17" high and 7" around. Not at all like picture. I feel the Florist thought we would not be there to see the plant. Would never recommend your company store again.

8/22/2019

from -

Although flower arrangements have their place for a funeral, the garden basket is something that can be taken home and serve as gentle reminder of their loved one for the time to come.

8/20/2019

from -

thank you very much it was very nice , very it arrived on time, very pleased with it.

8/16/2019

from -

The family appreciated the plat. One was even blooming. It was delivered quickly.

7/31/2019

from -

Very nice

7/29/2019

from -

It didn't look like the picture, very expensive for a small plant. Disappointed...

7/15/2019

from -

Not only was the basket beautiful, it seemed larger than what I was expecting. It can now be enjoyed for years to come by the sister of the deceased.

7/15/2019

from -

The Emerald Garden Basket was beautifully done and the family seem to like it very much! It did seem a bit pricey, especially with the extra $19.95 Service Fee added. If needed, I would most likely use your services again. Thank you!

7/13/2019

from -

While I was thrilled to get an email that said the florist was not able to do exactly what we ordered, when prompted to approve what they were substituted I was not given the option to see that substitution. I have no idea if what we sent was adequate to express our condolences for a very special person.

7/10/2019

from -

Very convenient to order this way. Professional in email response to order and plant was very nicely presented and healthy looking.

7/2/2019

from -

I was disappointed at how much smaller the arrangement was than what it appears to be. The cost was higher than the value .

6/30/2019

from -

The Basket arrived in an exceedingly timely manner. I liked it very much.

6/30/2019

from -

I sent this basket to my daughter, and she said it was beautiful!

6/20/2019

from -

Beautiful arrangement, and I really appreciate the alert when my flowers are delivered. Very prompt, efficient service.

6/18/2019

from -

The basket is beautiful. I did a few comments on how beautiful the product looked. I was disappointed in the delivery price, I thought that was little bit high.

6/14/2019

from -

Plant at the funeral was much smaller than the dimensions listed and what the pictured showed. Was given a $19.95 refund. Probably won’t use again.

6/12/2019

from -

The basket was delivered on time and it set up beautifully thank you so much.

6/7/2019

from -

The basket was full of healthy beautiful plants. Very very pleased with it!!

6/6/2019

from -

***** Stars for the beautiful sympathy basket you sent! Thank you.

6/3/2019

from -

The process of ordering was simple. The plant was a fair price and the whole process from the order through the deliver was outstanding. Thank you!

5/31/2019

from -

The Emerald Garden Basket was very nice according to the family that received it at the funeral home. I personally did not see it, but my friend , who it was for, said the flowers had arrived and they were beautiful. Using the Sympathy Store was so convenient and the staff were friendly and helpful. I would use them again if I need to send flowers to a funeral. The funeral was out of state so I am glad I could order on line and know that the flowers would be beautiful and delivered on time.

5/20/2019

from -

I need to say that the arrangement I purchased looked nothing like what I thought I had purchased. It barely contained any green plants, it was in a small white basked and looked very sparse. For $70 I could have done a better job. Whoever created the arrangement needs to know that people rely on the photos supplied to decide on their purchase. I am glad I got to see the arrangement personally. I was a bit embarrassed by what had our company's name on it. I most likely will not use this service in the future.

5/18/2019

from -

The plant was very small. It also was in a ceramic bowl instead of the basket. It was the size of 30-40 dollars at most. Very small like a grocery store purchase.

5/17/2019

from -

Very pleased with this service!! Arrangement was ordered right as scheduled......recipient sent a picture and it was just as pictured - maybe even prettier!! I was very pleased and will use this service again!

5/4/2019

from -

VERY disappointed in the smallness of this plant. Cost almost $90 total with the shipping fee, definitely not worth it. Do not recommend this store.

5/3/2019

from -

I was very satisfied with my purchase. The plants looked very healthy.

4/29/2019

from -

Great service, fast delivery. Will recommend this to everyone to use.

4/28/2019

from -

It was really lovely. I really appreciate it that fresh flowers were put in the basket. I am sure the family really liked it even on such a sad occasion.

4/16/2019

from -

I was very pleased with the basket I ordered for the funeral. They were just as pictured. They quickly responded to my request to add a few fresh flowers that I'd forgotten to do as I was originally ordering. This made it even better. I highly recommend the Sympathy Store.

4/10/2019

from -

I have no idea if it was ever delivered. I did not receive any delivery confirmation

4/10/2019

from -

This was a lovely arrangement and was delivered on time.

3/31/2019

from -

Have no complaints. All was expected and would definitely order from you again.

3/25/2019

from -

I didn't see this plant in person as it was sent to another state for a funeral. However, this picture is beautiful. I love the variety of green colors. I also appreciate the plant arriving just before the funeral.

3/24/2019

from -

Very pleased as it was delivered fresh and was exactly as ordered.

3/24/2019

from -

Received OK

3/22/2019

from -

overall good with the exception, after ordering and paying I received an email that the item I ordered was not available and would be replaced with a similar item. I received no picture or item names identifying the replacement.

3/20/2019

from -

Minor mix-up on delivery date. However, in the end things worked out well. Family was well pleased with the basket, which is all that mattered.

3/8/2019

from -

In person, the product did not quite measure up to the picture. The basket was not as heavy and good quality as it appears in the photo and the plants weren't as full. I know it's hard to judge from a website photo, but that was my impression.

3/5/2019

from -

Plants were pretty, but the basket was a lot smaller than I thought it would be.

2/24/2019

from -

beautiful arrangement, will def order again Thanks

2/23/2019

from -

Would tell friends and family members to find a florist or use their normal florist. Had no interaction, which was a mistake on my part. I was definitely very dissatisfied with the dinky little basket of plants. Will NEVER AGAIN USE this website again.

2/21/2019

from -

It is a lot smaller that the picture makes it seem. However it was beautiful. I just felt for the 88.00 we paid that the basket would have been bigger.

2/19/2019

from -

Easy to Order. The planter looks like the picture. But it was about 1/2 the size I was expecting. This was about the size of my hands cupped. You get more bang for your bucks with the cut flowers. They were beautiful,smelled good, and were large. I will probably go with an arrangement next time but I love the thought of bringing home a small memory .

2/7/2019

from -

I was not able to see the product; however, I believe it was fine. The interaction with the Sympathy Store was excellent. Thank you!

2/5/2019

from -

The arrangement I ordered was either not sent or the wrong arrangement was delivered. The closest arrangement to the one I ordered was in a completely different basket which looked more like an Easter basket (cheap) The plants were not full as pictured Very disappointed

2/2/2019

from -

Was very disappointed. The basket was very small and did not show any blooms in the picture. Wasn't the same plants shown in the picture. The same night the basket was delivered the unwanted daisies in the basket were drooping. Will definitely not recommend. Was very embarrassed!!

2/2/2019

from -

It was lovely. I was very pleased with the service and ease of ordering.

2/1/2019

from -

The basket was large, beautiful and delivered on time. I was very pleased with this selection and the service.

1/27/2019

from -

Easy to select and and purchase your order. Convenienc in the ordering process. Good selection of arrangements. Very nice size; larger than I thought. Plants were as fresh as pictured. A very beautiful arrangement.

1/21/2019

from -

The service by The Sympathy Store was spot on. They have several items to choose from, including green plants, which is what I chose. I couldn't attend the service but the family said the plants were very nice. The order was simple and fast. I would recommend The Sympathy Store to anyone interested.

1/15/2019

from -

The young lady that took my order was outstanding.

1/11/2019

from -

The family appreciated that the pretty plant basket was something they could keep.

1/9/2019

from -

Beautiful planter basket and very reasonbly priced.

1/8/2019

from -

We couldn't travel the many miles to the service so I trusted you to provide a beautiful arrangement. I wasn't disappointed... A family member sent me a photo and it was lovely. I especially like it because after the flowers have died, this will live on.

1/7/2019

from -

The plant was delivered on time as promised and the friend was very please with it. I would highly reccommend it.

1/7/2019

from -

The flowers were very pretty - this is not what Dave received but he is happy with what he got. The service was great! Would recommend using this way to order flowers.

9/30/2015

from -

They where very beautiful . Thank you Mrs. Rodgers

10/19/2014

from -

Thank you for having a variety of items to offer. The plant arrangement will "love" for long time with gentle thoughts. Dar!

9/29/2014

from -

Flowers were delivered on time and just what I order. They stated the plant arrangement was beautiful. Was very please. Thank you

9/26/2014

from -

The plant was perfect. It was easily notable that the large majority of flowers at the funeral came from your shop and they were all just outstanding. Thank you for making my purchase experience totally painless.

9/19/2014

from -

Viewing the basket online it looks full and pretty. When I arrived at the funeral of a close friend I saw that although it was pretty it was not full and as I expected. The family liked the basket but I was a bit disappointed. For the amount I had to pay it seemed to just lack the full overflow of plants. I gave it 4 stars because even though it seemed skimpy it was pretty and the family liked it.

8/25/2014

from -

While the content of the basket was lovely, I was a bit disappointed with the delivery - I had requested it be delivered on Sat and when I arrived on Sun afternoon it was still not there. I was appalled when my basket arrived as I was speaking with one of the family members. Even after contacting your service earlier on sunday and being assured it would be there by three o'clock - it arrived at about 3:30 - over 24 hours after I had requested it. The basket was very nice though.

8/25/2014

from -

The basket was very nice ! Appreciate your help.

7/2/2014

from -

The family I sent this to loved it.

6/21/2014

from -

I didn't get to actually see the plant, but from what I've heard the recipient really like it, and appreciated it.

5/6/2014

from -

I had flowers delivered to our family out of state for a funeral. A family member sent me a picture of the arrangement that was ordered and delivered, since I was unable to attend funeral. The arrangement was beautiful.

12/21/2011

from -

The plant was a very appropriate choice for a funeral. Fresh and a long lasting gift too which is nice.